Payment Policy
Effective Date: March 7, 2025

At Quantum Loom, we provide secure and flexible payment options to ensure a smooth shopping experience for our customers. Please review our payment policy for details on accepted payment methods, billing, and security measures.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay & Google Pay

  • Bank Transfers (for bulk or wholesale orders)

  • Cryptocurrency Payments (select cryptocurrencies supported at checkout)

All payments must be completed in USD ($). Additional transaction fees may apply for currency conversions.

2. Payment Processing

  • Payments are processed immediately upon order placement.

  • If payment authorization fails, the order will not be processed, and the customer will be notified.

  • For security reasons, we may require additional verification for certain transactions.

3. Taxes and Fees

  • Applicable sales tax will be calculated at checkout based on the shipping address.

  • International customers may be responsible for additional customs duties, taxes, or import fees, which are determined by their country’s regulations.

  • Quantum Loom is not responsible for any additional charges imposed by third-party financial institutions.

4. Order Confirmation and Billing

  • After successful payment, customers will receive an order confirmation email with transaction details.

  • Customers should ensure billing information is accurate to avoid payment processing issues.

  • If an unauthorized charge appears on your statement, contact your payment provider immediately.

5. Payment Security

  • We use industry-standard SSL encryption to protect your payment information.

  • Quantum Loom does not store credit card details. All payments are processed through PCI-compliant third-party payment gateways.

  • We monitor transactions for fraud prevention and reserve the right to cancel any suspicious orders.

6. Refunds and Chargebacks

  • Refunds are processed according to our Refund and Return Policy.

  • Unauthorized chargebacks will be investigated, and fraudulent disputes may result in account suspension.

  • If you believe a refund is due, please contact our support team before filing a chargeback.

7. Subscription and Recurring Payments

  • Some products or services may include subscription-based payments.

  • Customers will be billed automatically based on the subscription cycle selected.

  • You may cancel subscriptions through your account settings or by contacting support.

8. Contact Information

For any payment-related inquiries, please contact us:

Quantum Loom
Street: 4861 Sycamore Street, Milpitas, California
Phone Number: 408-945-9323
Email: info@quantumloom.xyz
Website: https://quantumloom.xyz/