Terms and Conditions
Effective Date: March 7, 2025

Welcome to Quantum Loom. By accessing and using our website (https://quantumloom.xyz/) and purchasing our smart home products, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms

  • These Terms and Conditions govern the use of our website, products, and services.

  • By using our website, you confirm that you are at least 18 years old or have legal parental consent.

  • We reserve the right to update these Terms at any time. Continued use of our website indicates acceptance of any modifications.

2. Product Orders and Availability

  • All product orders are subject to availability.

  • We reserve the right to refuse or cancel orders due to stock limitations, pricing errors, or suspected fraudulent activity.

  • If an order is canceled, customers will receive a full refund to the original payment method.

3. Pricing and Payments

  • All prices are listed in USD and may change without prior notice.

  • We accept payments via credit/debit cards, PayPal, and other secure payment methods.

  • Payments must be made in full at the time of order placement.

4. Shipping and Delivery

  • We offer domestic and international shipping through trusted carriers.

  • Estimated delivery times will be provided at checkout but may be subject to delays due to unforeseen circumstances.

  • Customers are responsible for providing an accurate shipping address. We are not liable for lost packages due to incorrect addresses.

5. Returns and Refunds

  • Our Refund and Return Policy outlines the process for returns and refunds.

  • Customers have 30 days from the date of purchase to request a return for eligible products.

  • Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

6. Product Warranty

  • All products are covered by a manufacturer’s warranty for defects in materials and workmanship.

  • Warranty claims must be submitted with proof of purchase and within the warranty period.

  • Damage caused by improper use or unauthorized modifications is not covered under warranty.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Quantum Loom.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • Quantum Loom is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • We do not guarantee that our website will always be error-free or uninterrupted.

9. Privacy Policy

  • We value your privacy and handle personal information according to our Privacy Policy.

  • By using our website, you consent to the collection and use of your data as outlined in our Privacy Policy.

10. Governing Law

  • These Terms and Conditions are governed by the laws of California, USA.

  • Any disputes shall be resolved through negotiation or, if necessary, legal proceedings in the appropriate California courts.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Quantum Loom
Street: 4861 Sycamore Street, Milpitas, California
Phone Number: 408-945-9323
Email: info@quantumloom.xyz
Website: https://quantumloom.xyz/